1. Acceptance of terms
By using this website or engaging NivaByte Software for services, you agree to these terms. If a signed proposal or agreement exists for your project, its terms take precedence where they differ from these.
2. Our services
We provide website design and development, e-commerce development, CRM, ERP and school management software, Android app development, custom web applications, search engine optimisation and related maintenance. The scope, deliverables, timeline and price for each project are set out in a written proposal or quotation accepted by you.
3. Your responsibilities
- Provide content, feedback, approvals and access needed for the project on time.
- Ensure you hold the rights to any text, images, logos or data you supply to us.
- Keep login credentials we hand over to you secure.
- Use the delivered software lawfully.
4. Quotes, payments and taxes
Unless agreed otherwise, projects require an advance payment before work begins, with the balance due at agreed milestones and before final handover. Prices are in Indian Rupees and applicable taxes, including GST, are charged additionally.
Third-party costs such as domains, hosting, paid plugins, payment gateway fees and app store fees are billed separately or paid directly by you. Late payments may pause work on the project.
5. Changes in scope
Requests beyond the agreed scope are treated as change requests. We will share the effect on cost and timeline in writing, and proceed once you approve.
6. Ownership and intellectual property
On full payment, ownership of the custom source code, designs and deliverables created for your project transfers to you. Open-source libraries and third-party components remain under their own licences.
We may reuse general know-how, tools and non-confidential building blocks in other work. Unless you ask us not to, we may mention your project in our portfolio without revealing confidential information.
7. Confidentiality
Both parties will keep confidential any non-public business, technical or personal information shared during the engagement and use it only for the purpose of the project.
8. Warranty and support
We fix defects in delivered work reported within the support period stated in your proposal at no additional cost. This does not cover issues caused by changes made by others, third-party services or hosting outside our control. Ongoing maintenance is available under a separate plan.
9. Search rankings and results
We build to established technical SEO and performance standards. Search rankings, traffic and sales depend on factors outside our control, including search engine algorithms and competition, so we do not guarantee any specific ranking or business outcome.
10. Limitation of liability
To the extent permitted by law, NivaByte Software is not liable for indirect, incidental or consequential losses, including loss of profit, data or business. Our total liability for any claim relating to a project is limited to the amount paid by you for that project.
11. Termination
Either party may end an engagement with written notice. You will pay for work completed up to the date of termination, and we will hand over the work paid for.
12. Use of this website
Content on this website is provided for general information. You may not copy, republish or misuse it, attempt to disrupt the website, or use it for any unlawful purpose.
13. Governing law and jurisdiction
These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Gautam Buddh Nagar (Noida), Uttar Pradesh.
14. Contact
Questions about these terms can be sent to contact@nivabytesoftware.com or +91 63933 74440.